It is easier and quicker to manage appointments and request repeat prescriptions via our online service. Simply log in and follow the instructions to make your selection.
Please allow 48 hours notice, ( 2 working days) or by post (allowing seven days)
NHS App
Download the NHS App, or open the NHS website in a web browser, to set up and log in to your NHS account. Owned and run by the NHS, your NHS account is a simple and secure way to access a range of NHS services online, including appointments, prescriptions and health record.
If you need help with NHS costs or need to find out if you can get free Prescriptions please click the button below for further information.
How to order
Repeat prescription may be ordered by written request for collection later. Please allow 48 hours (2 working days) notice. If you need your prescription before the weekend, we need the request by Wednesday. Requests left during the weekend will normally be ready on Tuesday after 3pm. Please do not make your request by telephone and do not wait until you have run out of your medication before ordering more. Patients may request their prescription via fax, email, post or online (username and password needed).
Please do not ask the doctor for repeat prescriptions for another member of your family during your appointment.
In person
You can do this by returning the right-hand half of a previous prescription for the required medications, or by submitting a handwritten request, for collection later.
Please put this repeat prescription request in the box on the reception desk.
By post
You can post your prescription slip or written request to us at the Practice. You can include a stamped addressed envelope for return by post if you will not be able to pick up your prescription from the surgery.
Fax
You may fax your prescription request to 01702 603160.
Phone
We do not accept telephone prescription requests.
Please email your request, (please note this email is only for prescription requests)[email protected]
Pharmacy Ordering/Collection Service
Pharmacies offer a prescription collection service from our Practice.They can also order your medication on your behalf.This saves you time and unnecessary visits to the Practice. Please contact the pharmacy of your choice for more information if you wish to use this service.
Medication reviews
The doctors at the Practice regularly review the medication you are taking. This may involve changes to your tablets, in accordance with current Health Authority policies. Please be reassured that this will not affect your treatment. We may sometimes call you in for a medication review and this may involve blood tests. It is very important that you attend these appointments, as it keeps you safe whilst taking medication.
Non-Repeat Items (Acute Requests)
Non Repeat Prescriptions known as “Acute” prescriptions are medicines that have been issued by the Doctor but not added to your repeat prescription records. This is normally a new medication issued for a trial period and may require a review visit with your Doctor prior to being added onto your repeat prescription records. Some medications are recorded as acute as they require to be closely monitored by the Doctor. You may therefore not always be issued with your requested medication as you may need to consult with your Doctor.
Hospital Requests
When you are discharged from hospital you should normally receive five days supply of medication.
On receipt of your medication requirements, which will be issued to you by the hospital, please bring this to the surgery or post via S.A.E. before your supply of medication has run out.
Hospital requests for change of medication will be checked by the GP first, and if necessary your Doctor will issue you with a Prescription. The Practice will endeavour to issue you with your prescription on that day, but it cannot be issued until your medical details are checked by the Doctor, your prescription should normally be ready by 4pm on that day, or you may be advised to attend the next day.
